What is an Agreement with Provider of Network Services ?
Use a Agreement with a provider of network services template to make sure application performance, support, and response times are all covered. Also sometimes called a managed network services agreement. You may want to build their own statement of requirements for managed services before talking with potential providers and vendors.
Points that should be included are : Network performance, Fix times and network uptime, Delivery lead times & Escalation
Why use an Agreement with Provider of Network Services ?
Use the Agreement with Provider of Network Services Template for ensuring that you and your service provider are on the same page when it comes to standards and service. You and your supplier can work together to better manage expectations, workloads, and more by drafting a service level agreement, thus establishing clear and measurable criteria is critical. It also gives you legal redress if your SLAs aren’t met, as well as piece of mind.
Format: Microsoft Word (.doc) (.docx) and Google Docs
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